Branch Manager

Pay Rate: Based on Experience
Branch Location(s): New London
Employment Type(s): Direct Hire
Language(s): English
Company Name: NL: Internal
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Job Details

Branch Location(s): New London
Employment Type(s): Direct Hire
Language(s): English
Company Name: NL: Internal
IQ Resource Group is seeking an energetic, self-confident Branch Manager for our New London territory. Branch Managers have the ability to take ownership of a business unit. IQ embraces your abilities and adapts them to our organization rather than expecting you to fit into a pre-created mold.
Job Location: New London, WI
Salary: Based on Experience
Hours: Monday to Friday, 8:00 am to 5:00 pm.
Staffing/Recruitment Operations:
  • ​Candidate recruitment and retention: Recruit, interview and match skilled individuals with clients’ projects, temporary assignments and temporary-to-full-time opportunities.
  • Assigning applicant flow to screen and interview.
  • Track and update postings as necessary to ensure proper candidate flow.
  • Provide on-going communication and career guidance to candidates.
  • Develop and maintain constant recruitment plans for commonly requested skill sets.
  • Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and temporary professionals currently on assignment to ensure both receive exceptional customer service.
  • Resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction; additional opportunities through contact with temporary professionals on assignment and client companies to grow our business and uncover job opportunities for our candidates.
  • Ensure all timecards are received and sent to payroll for active workers.
  • Develop and maintain constant recruitment plans for commonly requested skill sets.
  • Participate and assign participation in job fairs and other recruitment networking functions when necessary to meet staffing demands.
  • Facilitate orientations and safety training (if requested by client) for all new temporary employees.
Client Management:
  • Meet specific customer staffing needs and proactively communicate with clients.
  • Proactively identify Accounts whose revenue may be shrinking so as to address any ‘at risk’ customers and reach out to these accounts to ensure they are retained as customers.
  • Work with clients to implement strong employee orientation and/or training programs (as needed per client).        Proactively develop relationships with all levels of decision makers within client companies to ensure strong relationships.
  • Identify client concerns and discuss in a timely manner, with follow-up when appropriate.
  • Proactively conduct strategic account reviews with all assigned customers on a regular basis to review service needs and usage trends.
  • Identify and try to forecast staffing needs and pricing that meet customer needs and business objectives.
  • Retain accounts through the development of strong relationships with key decision makers and users within an organization.
  • Responsible for managing, supporting, and servicing the account related needs of all clients in the Branch.
​Division Support:
  • Assist other staff and/or branches meet job fill requirements when help is needed.
  • Facilitate the execution of risk related activities.
  • Foster and promote a collaborative team work ethic within the Division.
  • Participate in events that promote Division growth when needed.
  • Share active applicants and employees within the Division to ensure timely filling of orders.
​Business Development:
  • Work with the VP to identify possible clients through information gained by applicants, temporary employees, and/or other sources.
  • Branch Managers will not be directly responsible for new business development but should always be forward thinking in order to build the Division and their respective.
  • The Branch Manager will assist the Upper Management Team with working to regain relationships with previous IQ Group clients.
​Internal Employee Management:
  • Ensure that employees are scheduled so that the hours of operation are staffed.
  • Train and lead in staffing efficiency and high quality.
  • Assign Staffing Consultant performance goals where appropriate. Maintain a culture focused upon respect, honesty, and accountability.
  • Conduct periodic reviews, along with the VP, of all branch internal employees to identify areas of strength and needed growth.
  • Provide ongoing leadership to all internal employees.
  • Lead by example.
  • Provide constructive feedback to internal employees in order to encourage positive change in action and/or behavior.
  • Encourage leadership growth within the branch employees.
​General Operations:
  • Be diligent in exercising cost saving initiatives to improve the bottom line.
  • Order office supplies as needed.
  • Always strive to improve daily operations to be more effective and efficient when working internally, with applicants/temporary employees, and clients.


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