IQ Resource Group is currently hiring for an enthusiastic, motivated and upbeat individual to work as a Customer Service Representative for a family-owned manufacturer in the Manitowoc Area. This is a long term to hire position offering a positive, family friendly environment.
Location: Manitowoc, WI
Wage: $16.00/hr and up depending on experience
- 1st Shift: 8:00am-4:40pm Mon-Fri
- Research products with suppliers and sales representatives and manage orders for existing accounts.
- Communicate artwork specifications to graphic artists and reviews completed proofs for quality and accuracy
- Keep abreast of industry trends, research, and changes.
- Send follow-up emails to existing customers.
- Perform general administrative activities including, but not limited to answering telephones, photocopying, faxing, mailing, and filing.
- Record accurate details of customer contacts and actions taken
- Build sustainable relationships within the team of trust through open, interactive, and timely communication.
- Proven customer support experience or experience as administrative duties
- Strong active listening skills
- Familiarity with computers required and order entry systems and practices preferred
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent written and verbal communication skills
- Ability to multi-task, prioritize, and manage time effectively
If you’re interested in hearing more about this great opportunity or other opportunities with IQ Resource Group, please contact our office at 920-652-0260 or view a complete listing of our openings at www.iqresourcegroup.com